Lutheran Immigration and Refugee Service
  • President's Office
  • Baltimore, MD, USA
  • Salary
  • Full Time

Excellent Benefit Package Offered

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

The Director of Strategy (DOS) is responsible for driving and supporting, in collaboration with all LIRS leaders, the implementation, communications, execution, and sustainability of strategic initiatives within the organization and its network partners. As a facilitator and orchestrator, the DOS provides the intellectual leadership and support that LIRS as an organization needs to navigate and transform strategic vision into reality.

Reporting to the Chief of Staff, and working closely with the President/Chief Executive Officer (CEO), the DOS is a necessary counterbalance to the operational and tactical drives of the organization and supports the (CEO) to uphold long-range vision and strategy in their decision-making. A key contribution of the DOS will be to "connect the dots" and, in doing so, inform and improve critical processes including executive decision-making, ongoing strategic planning and new business development. The DOS will constantly monitor and interpret the environmental landscape and how those dynamics impact LIRS from a strategic perspective, and when circumstances warrant, lead organizational initiatives to address external challenges.

For 80 years, Lutheran Immigration and Refugee Service (LIRS) has offered welcome and hope to more than half a million refugees. Since 1939, LIRS has transformed lives, with the support and hard work of people like you, to welcome the most vulnerable to the United States - from sea to shining sea.

LIRS is a national organization with a budget of over $88 million per year, and over 100 staff nationwide. Widely recognized for our expertise in implementing federal programs on behalf of refugees and migrants in the United States, LIRS resettles refugees, reunites children with their families or provides loving homes for them, conducts policy advocacy, and advances the protection and rights of vulnerable migrants.

Headquartered in the beautiful Inner Harbor of downtown Baltimore we provide services nationwide through a network of staff and affiliates. As we continue to grow, we search for the best candidates and offer excellent benefits to include flexible work hours, medical, dental, vision, life and disability insurance, professional development funds, parental leave, a 403(b) with organizational match and more!


  • Continuously survey the external landscape with strategic foresight through reading, conversation, engagement with experts and personal exposure - to identify and assess events, trends, ideas, opportunities, challenges, etc. that may impact the space in which LIRS operates and translate this information into recommendations for new strategic initiatives.
  • Develop business plans and implement key strategic initiatives or provide input and resources to support other departments in those efforts.
  • In partnership with the President & CEO and Chief of Staff (COS), manage the implementation of the organizational strategic plan and key strategic initiatives.
  • Monitors and manages key deliverables of the strategic plan.
  • In Partnership with COS, manages organizational dashboard to track key KPI's and monitor the success of the strategic plan.
  • Builds strong cross-functional relationships with internal departments to implement business strategies
  • Communicate and support implementation of the organization's strategy internally and externally ensuring all stakeholders staff, partners, organizational leaders and other stakeholders are inspired by the vision, understand the strategic plan and see clearly how it fulfills the organization's mission.
  • Lead change and execute on business objectives through oversight and management of key stakeholders and owners.
  • Other related duties as assigned.


  • Undergraduate degree in Business, or other relevant degree or equivalent experience; graduate degree in Business Administration strongly preferred.
  • 5-7 years of progressively responsible experience in developing and implementing new business strategies preferably in a non-profit.
  • Ability to work in a fast-paced environment with after hours and weekend work needed
  • Exceptional communication skills, able to listen actively; speak and write persuasively
  • Exceptional strategic thinking and analytical skills; able to discern, plan, and evaluate courses of action.
  • A high degree of initiative; able to conceptualize, articulate, and cultivate collaboration in innovative strategies.
  • Deep commitment to LIRS' core values and ability to model those values in relationships with colleagues and partners.


  • Previous experience in both for-profit and a non-profit Organizations highly preferred
  • Strong analytical skills
  • Excellent knowledge of Excel, Word, Outlook and PowerPoint applications, and Adobe suite
  • Broad fundamental business and non-profit knowledge
  • Ability to maintain confidentiality of work records
  • Strong organizational skills
Lutheran Immigration and Refugee Service
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