Lutheran Immigration and Refugee Service
  • Programs
  • USA
  • Salary
  • Full Time

Excellent Benefit Package Offered

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Reporting to the Program Officer for HSPRS, the Program Specialist for Referral Management will engage collaboratively with the Children and Family Services unit in order to provide referral management to foster care and reunification affiliate staff and stakeholders. Serving as the liaison with the Office of Refugee Resettlement, s/he is responsible for creating and implementing referral assurance and placement of unaccompanied refugee minors and unaccompanied children in federal custody to affiliates, as well as, continue support of migrant and refugee care through technical assistance, integration of child welfare best practices and standards, and ongoing communication.

For 80 years, Lutheran Immigration and Refugee Service (LIRS) has offered welcome and hope to more than half a million refugees. Since 1939, LIRS has transformed lives, with the support and hard work of people like you, to welcome the most vulnerable to the United States - from sea to shining sea.

LIRS is a national organization with a budget of over $88 million per year, and over 100 staff nationwide. Widely recognized for our expertise in implementing federal programs on behalf of refugees and migrants in the United States, LIRS resettles refugees, reunites children with their families or provides loving homes for them, conducts policy advocacy, and advances the protection and rights of vulnerable migrants.

Headquartered in the beautiful Inner Harbor of downtown Baltimore we provide services nationwide through a network of staff and affiliates. As we continue to grow, we search for the best candidates and offer excellent benefits to include flexible work hours, medical, dental, vision, life and disability insurance, professional development funds, parental leave, a 403(b) with organizational match, and more!


  • Responsible for the development and implementation of the agency's referral strategy for 60+ case managers located nationwide
  • Ensuring the ratio of travel and local cases stays within the partner agencies' budgets
  • Assures home study and post-release service cases for refugee and migrant youth to partner providers.
  • Oversees the appropriate processing of accepted home study and post-release services cases.
  • Coordinates with governmental affiliates, LIRS partner agencies, and internal staff in the acceptance of referrals and placements of refugee and migrant youth.
  • Identifies training needs and program challenges for the development of materials, resources, and tools to enhance the delivery of program services in accordance with recognized child welfare standards, LIRS best practices, and LIRS/ORR policies and procedures implementation.
  • Serves as the main point of contact with the Office of Refugee Resettlement and ensures that the case acceptance strategy is in line with funder needs
  • Tracks and analyzes trends in home study and post-release cases
  • Ensures partner awareness of and compliance with ORR policies and procedures related to the home study and post-release services program
  • Maintain and organize collaborative peer-to-peer information resources to include web pages and data records.
  • Provide support for projects that impact all programs across the family reunification and foster care programs.
  • Creates reports and documents, such as those that reflect trends in practice.


  • Undergraduate degree or combination of education and 5+ years work experience coordinating case acceptance for ORR funded programs
  • Strong written and verbal communication skills as well as strong interpersonal skills and the ability to communicate with stakeholders and partners.
  • Deep knowledge and understanding of the UC Portal and Path
  • Detail-oriented, with the ability to multi-task, and work well under pressure.
  • Strong organizational, analytical, and critical thinking/problem-solving skills.
  • Ability to work well as part of a team and independently.
  • Proficiency with Microsoft Office Suite.
  • Experience with data entry, data management, and/or use of data management tools or software.
  • Demonstrated research skills experience.
  • Cross-cultural experience and cultural competency related to issues of diversity.
  • Commitment to LIRS's core mission and values and an ability to model those values in relation to colleagues and partners
  • Bilingual in Spanish and English strongly preferred
  • Experience with Apricot strongly preferred


  • Must be able to pass an FBI background and TB check, as well as a CA/N check for every state in which they have resided in the last five years.
  • Must be over 21 years of age.
  • Occasional Travel Required, less than 10%
Lutheran Immigration and Refugee Service
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