Lutheran Immigration and Refugee Service
  • Programs
  • USA
  • Full Time

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Since 1939, Lutheran Immigration and Refugee Service (LIRS) has offered welcome and hope to refugees. LIRS has transformed lives with the support and hard work of people like you, to welcome the most vulnerable to the United States from sea to shining sea.

We help people seeking safety from persecution in their home countries and reunite families torn apart by conflict. We resettle refugees. We protect vulnerable children who arrive alone in the United States. We advocate for compassion and justice for all migrants.

Widely recognized for our expertise in implementing federal programs on behalf of refugees and migrants in the United States, conducts policy advocacy, and advances the protection and rights of vulnerable migrants.

Headquartered in the beautiful Inner Harbor of downtown Baltimore we provide services nationwide through a network of staff and affiliates. Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including medical, dental, vision available the first day of employment, professional development, tuition reimbursement, generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays PLUS the week between Christmas and New Years Day, 12 weeks of paid parental leave and up to 12 weeks of fully paid FMLA leave, company 403(b) contribution of 3%, an additional 4% match, Family Building benefits for reproductive procedures, adoption/foster care assistance, and an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment!

Lutheran Immigration and Refugee Service is a champion for all uprooted people. Please join us as we make a difference in the lives of newcomers.

Reporting to the Deputy Director for Children's Services, the Family Reunification (FR) Associate Director for Quality Assurance is responsible implementation and collaborative strategic planning for the programmatic and operational management of monitoring and evaluation team. The Associate Director will be responsible for the ongoing monitoring and evaluation activities to ensure compliance with funder and agency requirements for programs implemented by the Family Reunification programs.


  • Provide strategic leadership and implementation for the monitoring and evaluation team to support implementing staff and partners related to monitoring and evaluation activities which ensure alignment for services with federal and LIRS standards.
  • Oversees monitoring and evaluation team activities for family reunification programs.
  • Coordinates strategic planning and overall implementation of desk and site monitoring for family reunification programs for compliance with all ORR policies and procedures
  • Manages and monitors Corrective Action Plans and Program Development Plans of partners.
  • Oversees the creation and submission of monthly, quarterly, and annual reports.
  • Remains knowledgeable of all federal government and LIRS/CFS guidelines, policies and procedures, and provides guidance related to quality assurance measures.
  • Coordinates the compilation and dissemination of policies and procedures utilizing innovative methods of communication with the goal of increasing retention and operational compliance from staff.
  • Ensure implementation of strategic plan for data quality and program compliance with contractual and reporting requirements.
  • Manage the implementation and on-going compliance in preventing, detecting and responding to sexual abuse and sexual harassment for family reunification programs.
  • Other duties as assigned.


  • Master's degree in behavioral sciences, human services, or social service field with a minimum of five years of experience in and knowledge of child welfare systems, principles, practices and emerging trends.
  • Five (5) years progressively responsible managerial experience including experience managing staff, volunteers, and/or interns.
  • Experience working with diverse client populations, particularly immigrants and refugees
  • Experience using Apricot or another Social Solutions database preferred.
  • Experience in program development, administration, and budget oversight.
  • Strong analytical and problem-solving skills.
  • Deep commitment to LIRS' core values and ability to model those values in relationships with colleagues and partners.

Special Position Requirements:

  • Must be willing and able to clear a criminal background check.
  • Must be willing and able to request and clear Child Abuse and Neglect background check in all states lived within previous 5 years, updated yearly.
  • Must obtain a negative TB Test yearly.
  • Must be willing and able to obtain FBI fingerprint check every 5 years.
  • Spanish language fluency preferred.
  • Must have valid driver's license and MVA check free of major infractions for the last 7 years.

Lutheran Immigration and Refugee Service (LIRS) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

Lutheran Immigration and Refugee Service
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