Lutheran Immigration and Refugee Service
  • Programs
  • Baltimore, MD, USA
  • Full Time

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Reporting to the HS/PRS Program Officer for Monitoring & Evaluation, the HS/PRS Program Specialist for Data, Monitoring & Quality will support LIRS in delivering high quality programs and services for unaccompanied children and families. The position will contribute to all internal quality control, onsite monitoring, desk monitoring, service evaluation and case processing activities.

For 80 years, Lutheran Immigration and Refugee Service (LIRS) has offered welcome and hope to more than half a million refugees. Since 1939, LIRS has transformed lives, with the support and hard work of people like you, to welcome the most vulnerable to the United States - from sea to shining sea.

LIRS is a national organization with a budget of over $88 million per year, and over 100 staff nationwide. Widely recognized for our expertise in implementing federal programs on behalf of refugees and migrants in the United States, LIRS resettles refugees, reunites children with their families or provides loving homes for them, conducts policy advocacy, and advances the protection and rights of vulnerable migrants.

Headquartered in the beautiful Inner Harbor of downtown Baltimore we provide services nationwide through a network of staff and affiliates. As we continue to grow, we search for the best candidates and offer excellent benefits to include flexible work hours, medical, dental, vision, life and disability insurance, professional development funds, parental leave, a 403(b) with organizational match and more!

DUTIES

  • Provide support to Program Managers and Assistant Director in oversight of program quality and quality assessment tools.
  • Provide data entry including creating and auditing electronic case files.
  • Uploading referral documents into the LIRS database and tracking compliance of programmatic outcomes.
  • Assist with various programmatic communication processes and tools, including program memos, network communications, informational materials, and other communications and tools.
  • Maintain up to date contact lists, and address changes in databases
  • Manage monthly and periodic partner meetings.
  • Manage networkwide training schedule and track participant experience
  • Provide assistance for headquarters monitoring preparation including collecting memos, training plans, informal communications, throughout the year and filing reports
  • Providing administrative support for funding proposals

QUALIFICATIONS

  • Bachelor's Degree and 2 years of work experience in data analysis or human services program support or an equivalent combination of education and experience.
  • Proficient in web communications technology, including Teams, Go To Meeting, etc.
  • Experience working in a non-profit organization preferred.
  • Possess analytical reasoning, ability to interpret and evaluate complex information, while identifying patterns and essential issues.
  • Demonstrated effective written and oral communication skills.
  • Ability to manage and prioritize multiple projects in a fast-paced dynamic working environment.
  • Commitment to LIRS's core mission and values and an ability to model those values in relationship with colleagues and partners; commitment to empowering refugees and migrants.

Special Position Requirements


  • Bilingual in Spanish and English preferred
  • Ability and willingness to travel to sites and attend relevant conferences up to 10%.
  • Valid driver's license required
  • Must be able to pass an FBI background check as well as a CA/N check for every state in which they have resided in the last five years.
  • Must be over 21 years of age
Lutheran Immigration and Refugee Service
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