Lutheran Immigration and Refugee Service
  • Programs
  • Baltimore, MD, USA
  • Full Time

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Since 1939, Lutheran Immigration and Refugee Service (LIRS) has offered welcome and hope to refugees. LIRS has transformed lives with the support and hard work of people like you, to welcome the most vulnerable to the United States from sea to shining sea.

We help people seeking safety from persecution in their home countries and reunite families torn apart by conflict. We resettle refugees. We protect vulnerable children who arrive alone in the United States. We advocate for compassion and justice for all migrants.

Widely recognized for our expertise in implementing federal programs on behalf of refugees and migrants in the United States, conducts policy advocacy, and advances the protection and rights of vulnerable migrants.

Headquartered in the beautiful Inner Harbor of downtown Baltimore we provide services nationwide through a network of staff and affiliates. Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including medical, dental, vision available the first day of employment, professional development, tuition reimbursement, generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays PLUS the week between Christmas and New Year's Day, 12 weeks of paid parental leave and up to 12 weeks of fully paid FMLA leave, company 403(b) contribution of 3%, an additional 4% match, Family Building benefits for reproductive procedures, adoption/foster care assistance, and an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment!

Lutheran Immigration and Refugee Service is a champion for all uprooted people. Please join us as we make a difference in the lives of newcomers.

Reporting to the Associate Director for Integration for, the Program Officer for Data and Reporting will coordinate and support database management, data integrity, compliance monitoring, and program outcomes reporting for Preferred Communities Gap Services for Ukraine, a program of the U.S. Office of Refugee Resettlement (ORR). This role will facilitate proactive, data-informed decision-making by working with colleagues and partners to ensure ongoing and smart program improvements are made.


  • Lead and oversee extendedReach database usage, development, and data collection for ORR Preferred Communities Gap Services for Ukraine program.
  • Primary point of contact for intra-agency collaboration with the LIRS IT Department related to this program and its data platform.
  • Work closely with team members to compile semi-annual data reports to ORR.
  • Provide ongoing training and technical assistance to the program LIRS network on the utilization of the extendedReach database and any reporting issues.
  • Coordinate monthly LIRS program meetings to assess data for trends in client outcomes and to facilitate data-informed decision making.
  • Support the coordination and management of program monitoring visits as assigned.
  • Gather overall understanding and assessment of the resettlement environment as well as identify trends, areas of strength, best practices, and challenges as LIRS improves strategies of integration.
  • Work collaboratively with Integration Team subunits, departments within LIRS and Technical Assistance partners to learn and share resources and best practices.
  • Other duties as assigned.


  • Undergraduate degree, at least three (3) years of experience in non-profits, immigration and/or social services programs, or an equivalent combination of education and experience.
  • Experience with data maintenance, database management, and visualizing data, as well as excellent knowledge of Microsoft Outlook and Microsoft Office applications.
  • Experience with quantitative and qualitative data collection and analysis.
  • Personal interest in facilitating the smart use of data to identify program trends and solutions to improve both technical assistance to affiliates, and client outcomes for refugees and migrants.
  • Experience working with refugees, immigrants or limited English speakers desired.
  • Experience in interpreting contract compliance, developing and delivering training, and providing technical assistance to service providers and staff desired.
  • Ability to write and edit reports and clearly interpret technical requirements.
  • Ability to establish effective relationships with colleagues and partners, local and national.
  • Outstanding organizational skills and ability to manage multiple projects simultaneously with attention to details.
  • Experience with Zoho Reports, SQL or similar business intelligence tools preferred but not required.
  • Deep commitment to LIRS' core values and ability to model those values in relationships with colleagues and partners.
  • Experience with and commitment to working in a diverse workforce, experience with Ukrainians highly desirable.
  • Valid Driver's License required.
  • Ability and willingness to travel 5% of time.

Lutheran Immigration and Refugee Service (LIRS) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

Lutheran Immigration and Refugee Service
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