Lutheran Immigration and Refugee Service
  • Programs
  • San Antonio, TX, USA
  • Full Time

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Since 1939, Lutheran Immigration and Refugee Service (LIRS) has offered welcome and hope to refugees. LIRS has transformed lives with the support and hard work of people like you, to welcome the most vulnerable to the United States from sea to shining sea.

We help people seeking safety from persecution in their home countries and reunite families torn apart by conflict. We resettle refugees. We protect vulnerable children who arrive alone in the United States. We advocate for compassion and justice for all migrants.

Widely recognized for our expertise in implementing federal programs on behalf of refugees and migrants in the United States, conducts policy advocacy, and advances the protection and rights of vulnerable migrants.

Headquartered in the beautiful Inner Harbor of downtown Baltimore we provide services nationwide through a network of staff and affiliates. Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including medical, dental, vision available the first day of employment, professional development, tuition reimbursement, generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays PLUS the week between Christmas and New Year's Day, 12 weeks of paid parental leave and up to 12 weeks of fully paid FMLA leave, company 403(b) contribution of 3%, an additional 4% match, Family Building benefits for reproductive procedures, adoption/foster care assistance, and an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment!

Lutheran Immigration and Refugee Service is a champion for all uprooted people. Please join us as we make a difference in the lives of newcomers.

Reporting to the Associate Director for Asylum Services, the Ukrainian Human Parole (UHP) Services Coordinator will provide outreach, case management and referral to supportive services to newly arriving Ukrainian parolees.

DUTIES

  • Provide client-centered case management services to newly arrived Ukrainian parolees, including assistance with enrollment for benefits, health services, employment services, and English language training
  • Work to connect clients with supportive community networks and support systems to ensure self-sufficiency
  • Provide cross-cultural information and orient parolee families to their new community
  • Maintain case files and submit written programmatic reports
  • Develop a UHP outreach plan, engage in public speaking, and ensure those seeking support are connected to services
  • Adopt standard operating procedures to ensure quality support to Ukrainian parolees in San Antonio
  • Attend stakeholder meetings and work with community partners to learn about resources for parolees and make referrals as needed
  • In consultation with the supervisor, ensure close collaboration and coordination with the State Refugee Coordinator's office regarding efforts to support Ukrainian parolees
  • Advise management team of any issues arising from sponsors and parolees
  • Ensure that parolees are being served in a linguistically and culturally appropriate manner and provide education and advocacy when necessary
  • Other duties as assigned.

QUALIFICATIONS

  • Bachelor's degree in a Social Work or behavioral/human services field or two years of experience providing case management and/or social services preferred
  • Knowledge and understanding of refugee resettlement systems, or other relevant cross cultural experiences a plus
  • Ability to maintain a pleasant, customer-centered demeanor and professional image under a variety of challenging situations
  • Proficient in the use of MS Word, MS Access, MS Excel and database programs
  • Ability to work efficiently in a fast-paced environment, troubleshoot, and follow projects through with attention to detail
  • Ability to work as a team member and independently, with high level of self-motivation
  • Exceptional interpersonal skills, including keen listening ability, relationship building and community outreach
  • Desire to connect with people from diverse backgrounds
  • Must have reliable transportation, clean driving record, and valid insurance and be able to travel locally as required
  • Fluency in Ukrainian language is highly preferred
  • Cross-cultural or international experience preferred
  • Deep commitment to LIRS' core values and ability to model those values in relationships with colleagues and partners.

Lutheran Immigration and Refugee Service (LIRS) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

Lutheran Immigration and Refugee Service
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