Lutheran Immigration and Refugee Service
  • President's Office
  • Baltimore, MD, USA
  • Full Time

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Since 1939, Lutheran Immigration and Refugee Service (LIRS) has offered welcome and hope to refugees. LIRS has transformed lives with the support and hard work of people like you, to welcome the most vulnerable to the United States from sea to shining sea.

We help people seeking safety from persecution in their home countries and reunite families torn apart by conflict. We resettle refugees. We protect vulnerable children who arrive alone in the United States. We advocate for compassion and justice for all migrants.

Widely recognized for our expertise in implementing federal programs on behalf of refugees and migrants in the United States, conducts policy advocacy, and advances the protection and rights of vulnerable migrants.

Headquartered in the beautiful Inner Harbor of downtown Baltimore we provide services nationwide through a network of staff and affiliates. Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including medical, dental, vision available the first day of employment, professional development, tuition reimbursement, generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays PLUS the week between Christmas and New Year's Day, 12 weeks of paid parental leave and up to 12 weeks of fully paid FMLA leave, company 403(b) contribution of 3%, an additional 4% match, Family Building benefits for reproductive procedures, adoption/foster care assistance, and an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment!

Lutheran Immigration and Refugee Service is a champion for all uprooted people. Please join us as we make a difference in the lives of newcomers.

Reporting to LIRS' CEO, the Director for Employment Services will hire and lead a team to expand employment services for immigrants and refugees. The Director will be responsible for developing and implementing a sustainable business model and operations for an employment agency including identifying gaps in the marketplace that LIRS is uniquely positioned to fill, partnering with agencies to identify skilled talent, and managing compliance with local, state and federal laws.

This is a new division and the ideal candidate will have an entrepreneurial spirit and be comfortable juggling multiple tasks including business development and recruitment, developing strategy and performance goals, and maintaining compliance with the laws and regulations governing the staffing industry.


  • Establish processes, define targets, create budget, determine pricing strategy and revenue/profit goals, and identify necessary resources to create and run an LIRS employment agency.
  • Identify industry and businesses to develop employment opportunities and promote the hiring of clients.
  • Determine appropriate staffing levels required to meet goals. Hire, train, motivate, and retain staff.
  • Establish and maintain strong relationships with affiliates and partners consisting of other non-profits that focus on providing services to the refugee or immigrant communities.
  • Evaluate existing or new technology (CRM).
  • Ensure compliance with local, state, and federal laws.
  • Manage budget responsibly and identify new opportunities for growth and investment that are aligned with LIRS' mission.
  • Implement job training, development, and coaching opportunities to prepare clients for success in interviews and on the job.
  • Other duties as assigned.


  • Bachelor's degree in business or related field and a minimum of 7 years of experience within the staffing or employment industry, at least 5 of which should have been in a leadership role, or equivalent combination of education and experience.
  • At least 5 years of progressive experience in professional staff management.
  • Experience managing budgets and setting and achieving financial goals.
  • Ability to develop a roadmap that can be replicated in new markets or industries.
  • Experience working with the immigrant community, or a culturally diverse group desired.
  • Excellent written and verbal communication skills.
  • Entrepreneurial minded with a strong track record of achieving results.
  • Able to pivot in response to market changes or new information.
  • History of leading and growing a successful team.
  • Proven track record of selling and growing B2B accounts and leading others.
  • Success using both analytics and relationships to drive results.
  • Track record of delivering results in a metrics-driven environment.
  • Ability to thrive in a hybrid work model including onsite and remote.
  • Strong interpersonal communication and influencing skills.
  • Demonstrated ability to be resourceful in leveraging technology to search for candidates.
  • Comfort in a position with major impact opportunity.
  • Commitment to LIRS's core mission and values and an ability to model those values in relationship with colleagues and partners; commitment to empowering refugees and migrants.

Lutheran Immigration and Refugee Service (LIRS) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

Lutheran Immigration and Refugee Service
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