Lutheran Immigration and Refugee Service
  • Programs
  • Baltimore, MD, USA
  • Full Time

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Since 1939, Lutheran Immigration and Refugee Service (LIRS) has offered welcome and hope to refugees. LIRS has transformed lives with the support and hard work of people like you, to welcome the most vulnerable to the United States from sea to shining sea.

We help people seeking safety from persecution in their home countries and reunite families torn apart by conflict. We resettle refugees. We protect vulnerable children who arrive alone in the United States. We advocate for compassion and justice for all migrants.

Widely recognized for our expertise in implementing federal programs on behalf of refugees and migrants in the United States, conducts policy advocacy, and advances the protection and rights of vulnerable migrants.

Headquartered in the beautiful Inner Harbor of downtown Baltimore we provide services nationwide through a network of staff and affiliates. Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including medical, dental, vision available the first day of employment, professional development, tuition reimbursement, generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays PLUS the week between Christmas and New Year's Day, 12 weeks of paid parental leave and up to 12 weeks of fully paid FMLA leave, company 403(b) contribution of 3%, an additional 4% match, Family Building benefits for reproductive procedures, adoption/foster care assistance, and an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment!

Lutheran Immigration and Refugee Service is a champion for all uprooted people. Please join us as we make a difference in the lives of newcomers.

Reporting to the Senior Program Officer for Quality, the Program Officer will review and analyze program policies and inquiries, monitor affiliate programs and progress in compliance with the Bureau of Population, Migration, and Refugees (PRM), and LIRS standards to ensure provision of timely and quality services to refugees and migrants. The position will provide and coordinate programmatic support that promotes self-sufficiency and community integration with focuses on program leadership and management, affiliate relationships, social engagement practices, and knowledge management.


  • Monitor and evaluate Reception, Placement, and Afghan Placement and Assistance (APA) affiliates' programs, analyze progress and capacity, and determine resettlement trends through day-to-day technical assistance on compliance issues as presented by the affiliates' staff, Refugee Agencies (RA), partners, service providers, and stakeholders as required by PRM and LIRS guidelines.
  • Extensively coordinate and conduct affiliate remote and on-site monitoring visits that involve meeting with various stakeholders; reviewing program files; interviewing affiliate staff, refugee families, and community leaders; and reviewing programmatic reports, proposals, financial reports, and statistical information.
  • Write detailed site visit reports, including recommendations and action plans related to issues of service delivery, documentation and/or reporting.
  • Complete detailed summaries of desk audit results, including recommendations and action plans related to issues of service delivery, documentation and/or reporting.
  • Provide support and technical assistance to affiliates undergoing federal monitoring of their R&P or APA programming, including reviewing and editing pre-monitoring material and formal report responses to ensure compliance with grant requirements.
  • Create and facilitate trainings and resources related to quality assurance, monitoring, or other relevant topics throughout the year in coordination with the Resettlement and Integration units.
  • Work collaboratively with Resettlement and Integration Services' units, departments within LIRS and affiliate partners to learn and share resources and best practices.
  • Execute other duties as assigned by supervisor.


  • Undergraduate degree in social work, social sciences, non-profit management, or related field along with a minimum of three (3) years of experience in non-profit immigration or social services programs, or an equivalent combination of education/experience; graduate degree preferred.
  • Experience working with the resettlement programming strongly preferred.
  • Experience working with refugees, immigrants or limited English speakers.
  • Experience in interpreting contract compliance, developing and delivering training and providing technical assistance to service providers and staff.
  • Strong writing skills, with ability to write and edit reports and clearly interpret technical requirements.
  • Ability to establish effective relationships with colleagues and partners.
  • Outstanding organizational skills and ability to manage multiple projects simultaneously with attention to details.
  • Proficiency in Microsoft Office applications, knowledge in database management and other computer applications.
  • Deep commitment to LIRS' core values and ability to model those values in relationships with colleagues and partners.
  • Experience with and commitment to working in a very diverse workforce.
  • Ability and willingness to travel nationally 50% of time.

Lutheran Immigration and Refugee Service (LIRS) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

Lutheran Immigration and Refugee Service
  • Apply Now

  • Sign Up For Job Alerts!

  • Share This Page