Lutheran Immigration and Refugee Service
  • Programs
  • Baltimore, MD, USA
  • Full Time

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Since 1939, Lutheran Immigration and Refugee Service (LIRS) has offered welcome and hope to refugees. LIRS has transformed lives with the support and hard work of people like you, to welcome the most vulnerable to the United States from sea to shining sea.

We help people seeking safety from persecution in their home countries and reunite families torn apart by conflict. We resettle refugees. We protect vulnerable children who arrive alone in the United States. We advocate for compassion and justice for all migrants.

Widely recognized for our expertise in implementing federal programs on behalf of refugees and migrants in the United States, conducts policy advocacy, and advances the protection and rights of vulnerable migrants.

Headquartered in the beautiful Inner Harbor of downtown Baltimore we provide services nationwide through a network of staff and affiliates. Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including medical, dental, vision available the first day of employment, professional development, tuition reimbursement, generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays PLUS the week between Christmas and New Year's Day, 12 weeks of paid parental leave and up to 12 weeks of fully paid FMLA leave, company 403(b) contribution of 3%, an additional 4% match, Family Building benefits for reproductive procedures, adoption/foster care assistance, and an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment!

Lutheran Immigration and Refugee Service is a champion for all uprooted people. Please join us as we make a difference in the lives of newcomers.

The Case Support and Transportation Specialist is primarily responsible for assisting the medical, educational, and case management team with client transportation to appointments in the community when needed. This individual will also be responsible for assisting the educational team in the supervision of children during field trips and in the classroom when not transporting children. In addition, the Case Support and Transportation Specialist will assist with transportation associated with family reunification.


  • Provide transportation to clients for but not limited to medical appointments, legal appointments, hearings, and other social agencies.
  • Effectively report the behaviors of children during transportation to foster parents and the treatment team.
  • Provide assistance with intake and discharge related transportation to include travel from state-to-state for reunification with a sponsor.
  • Assist the medical team with administrative task, as needed.
  • Provide language interpretation to clients for appointments out in the community, when needed.
  • Provide supervision of youth in the classroom, when needed.
  • Ensure professional boundaries are established and maintained at all times on the job and especially when supervising youth.
  • Complete other duties as assigned.


  • High School Diploma or equivalent.
  • Bilingual English and Spanish required.
  • Must be at least 21 years of age to operate a vehicle on behalf of the agency.
  • Knowledge of trauma and compliance with trauma-informed environment.
  • Demonstrated organizational skills.
  • Excellent verbal and written communication skills.
  • Must be willing and able to provide language interpretation services.
  • Must have an ability to provide excellent and compassionate customer service.
  • Ability to work independently with strong attention to detail.
  • Must be reliable with time sensitive deadlines and tasks.
  • Computer and typing skills sufficient to perform essential job functions.
  • Active motor vehicle license, clean driving record, and a reliable automobile with adequate insurance coverage.
  • Pass a criminal history screen, including state and local child protection agency registries.
  • Commitment to LIRS's core mission and values and an ability to model those values in relationship with colleagues and partners; commitment to refugees and immigrants.

Lutheran Immigration and Refugee Service (LIRS) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

Lutheran Immigration and Refugee Service
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