Lutheran Immigration and Refugee Service
  • Programs
  • Cleveland, OH, USA
  • Full Time

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Since 1939, Lutheran Immigration and Refugee Service (LIRS) has offered welcome and hope to refugees. LIRS has transformed lives with the support and hard work of people like you, to welcome the most vulnerable to the United States from sea to shining sea.

We help people seeking safety from persecution in their home countries and reunite families torn apart by conflict. We resettle refugees. We protect vulnerable children who arrive alone in the United States. We advocate for compassion and justice for all migrants.

Widely recognized for our expertise in implementing federal programs on behalf of refugees and migrants in the United States, conducts policy advocacy, and advances the protection and rights of vulnerable migrants.

Headquartered in the beautiful Inner Harbor of downtown Baltimore we provide services nationwide through a network of staff and affiliates. Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including medical, dental, vision available the first day of employment, professional development, tuition reimbursement, generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays PLUS the week between Christmas and New Year's Day, 12 weeks of paid parental leave and up to 12 weeks of fully paid FMLA leave, company 403(b) contribution of 3%, an additional 7% match, Family Building benefits for reproductive procedures, adoption/foster care assistance, and an annual wellness benefit that can be customized to support your personal needs including funding enrichment classes, gym memberships, and healthy eating plans (to name a few) all in an inclusive and progressive environment!

Reporting to the Senior Program Officer for Post Release Services, the HS/PRS Regional Supervisor will provide supervision to case management staff and supportive case management services to unaccompanied immigrant children released from federal custody.


  • Perform ongoing supervision of case management activities. Ensuring staff are providing services in compliance with ORR policies and procedures
  • Submit detailed and thorough documentation in compliance with LIRS policies and procedures.
  • Utilize social work best practices for thorough assessments of child's progress and services provided.
  • Participate in ongoing supervision and conduct clinical supervision of assigned Case Managers.
  • Inform supervisor about trends, challenges, and successes in working with the population.
  • Participate in LIRS trainings on cultural competence, service provision, and LIRS policies and procedures.
  • Provide ongoing support to case management staff and ensure staff are in compliance with ORR, LIRS, and state policies and procedures.
  • Oversee quality documentation submission by staff, in compliance with LIRS policies and procedures.
  • Other duties as assigned.


  • Master's degree in social work, or other relevant degree or equivalent experience;
  • Professional license or license eligible preferred
  • At least three years of experience with child welfare programs
  • Experience providing administrative supervision and clinical supervision to case managers
  • Knowledge of community resources and ability to connect families to community services
  • Excellent clinical and crisis intervention skills
  • Excellent verbal and written communication skills
  • Critical assessment and analysis skills
  • Proficiency in Microsoft Office applications
  • Ability to travel to home visits and other service agencies to serve the client
  • Fluency in Spanish required
  • Knowledge of and experience working with refugee or immigrant children preferred
  • Cross-cultural or international experience preferred

Special Position Requirements:

  • Up to 50% travel Required
  • Must be able to pass an FBI background check as well as a CA/N (Child Abuse and Neglect) background check for every state in which they have resided in the last five years, updated yearly.
  • Must be willing and able to clear a criminal background check for the past 7 years.
  • Must obtain a negative TB Test yearly.
  • Must be willing and able to obtain FBI fingerprint check every 5 years.
  • Must have valid driver's license and MVA check free of major infractions for the last 7 years.

Lutheran Immigration and Refugee Service (LIRS) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Benefits include medical, dental, and vision coverage effective on your first day of employment, 403(b) with company contribution and match, 20 days of vacation per year, tuition reimbursement, professional development and much more. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities.

Full Job Description
Lutheran Immigration and Refugee Service
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